90-Day Money-Back Guarantee

Max Hair Lab  Official Policy

90-Day Money-Back Guarantee

Use Max Hair Lab Minoxidil 5% consistently for 90 days. If you do not see visible improvement, submit proof and claim your refund.


The Process

How the Guarantee Works


1

Purchase & Start

Buy Max Hair Lab Minoxidil 5% and begin your daily application routine as directed on the label.

2

Use for 90 Days

Apply consistently for a full 90 days without missing applications. Document your progress with photos from Day 1.

3

No Results? Claim

If you see no visible improvement after 90 days of consistent use, you are eligible to submit a refund claim.

4

Refund Processed

Once your proof is verified and eligibility is confirmed, your refund will be processed promptly.

Documentation

Proof Required for Refund


  • 📷Before & After Photos: Clear photos of the affected area taken on Day 1 and Day 90, showing no visible improvement.
  • 🧾Proof of Purchase: Original order confirmation, invoice, or receipt from Max Hair Lab.
  • 📦Product Evidence: Photo of the used/empty product bottle(s) showing the Max Hair Lab label clearly.
  • 📅Usage Log (Recommended): A brief written or photographic log confirming daily application over the 90-day period.
  • 🪪Valid ID: A copy of your CNIC or government-issued ID for identity verification.

How to Claim Your Refund

Claiming your refund is simple. Message us directly on WhatsApp with your proof documents. Our team will review your submission within 3–5 business days and guide you through the process.

Available Monday – Saturday, 10:00 AM – 7:00 PM PKT

Who Qualifies

Eligibility Conditions


  • ✓Product was purchased directly from Max Hair Lab's official website or authorized channels.
  • ✓Minoxidil 5% was applied consistently, twice daily, for a minimum of 90 consecutive days.
  • ✓Refund claim is submitted within 15 days after the 90-day usage period ends.
  • ✓All required proof documents are submitted in full and are verifiable.
  • ✓Customer has not previously claimed a refund under this guarantee.
  • ✓Product was stored and used as per the instructions on the label (room temperature, away from sunlight).

Exclusions

Non-Eligible Cases


  • ✕Product purchased from an unauthorized third-party seller or reseller.
  • ✕Inconsistent or irregular use — missing more than 7 days of application during the 90-day period.
  • ✕Claim submitted after the 15-day post-guarantee window has passed.
  • ✕Insufficient or unverifiable proof of purchase, usage, or identity.
  • ✕Hair loss caused by a diagnosed medical condition (e.g., alopecia areata, chemotherapy, hormonal disorders) not responsive to Minoxidil.
  • ✕Product was tampered with, diluted, or used in combination with other unapproved treatments.
  • ✕Duplicate or fraudulent refund claims.

Regulatory & Business Compliance

Our Compliance Framework


🏛️ DRAP Regulatory Framework

Max Hair Lab Minoxidil 5% is manufactured and distributed in compliance with the Drug Regulatory Authority of Pakistan (DRAP) guidelines. Our product formulation, labeling, and distribution practices adhere to applicable pharmaceutical standards under the Drugs Act 1976 and DRAP Act 2012.

🏢 FBR Registered Business

Max Hair Lab is a registered business entity with the Federal Board of Revenue (FBR) of Pakistan. All transactions are conducted transparently in accordance with applicable tax and commercial regulations. Our NTN and business registration details are available upon request.

Certificates of compliance are displayed below for your reference and assurance.

Important Notice

Medical Disclaimer


⚠️ Minoxidil 5% is a topical pharmaceutical product. Results vary between individuals based on the type, cause, and severity of hair loss, age, genetics, and adherence to the usage protocol. This guarantee applies to cases of androgenetic alopecia (pattern hair loss) where Minoxidil is clinically indicated.

Max Hair Lab does not claim to cure, treat, or prevent any medical condition. If you are experiencing hair loss due to an underlying medical condition, please consult a licensed dermatologist or physician before use. This product is not intended for use by individuals under 18 years of age.

By purchasing and using this product, you acknowledge that you have read and understood these terms and agree to the conditions of this guarantee policy.

Max Hair Lab  Committed to transparency, quality, and your confidence. This guarantee is our promise that we stand behind every bottle we sell. For questions, contact us on WhatsApp anytime.